Effortlessly place your order and track it every step of the way with Falmatoo Cloth. To begin production, please review our terms and follow the simple steps below. For any questions, contact us at info@falmatoocloth.com and our team will assist you.
Simple Ordering Process
Step 1 – Design Selection & Submission
Browse our website and choose your preferred uniform or apparel style. Request a free graphic design or email your design details, including team name, colors, and logo. Our design team will send a mockup within 24 hours. Once approved, share your roster with sizes, names, numbers, shipping details, and delivery date.
Step 2 – Invoice & Payment
After receiving your order details, we will issue an invoice. Review it carefully and proceed with payment using our secure methods, including Credit/Debit Cards (Visa, MasterCard, American Express), Bank Transfer, MoneyGram, or Western Union. You can also contact our support team for payment assistance.
Step 3 – Order Confirmation & Production
Once payment is confirmed, we will send your order details within 24 hours. Review and approve them to begin production. Please note that changes may not be possible after confirmation. Tracking information will be provided once your order is shipped.
Sample & Refund Policy
We offer a 100% refund on custom uniform samples. If you order a sample, its cost will be fully refunded when you place a bulk order. Rush orders are completed within 7–10 days.
Need Help? Contact Us
For more details about returns, corrections, exchanges, or design services, feel free to contact our support team anytime. We’re here to help you at every step.