How To Order

Effortlessly place your order and track it every step of the way

To begin the production process for your order, please review our terms and conditions and follow the steps outlined below. If you have any questions or concerns, please don’t hesitate to reach out to us at info@falmatoocloth.com and one of our dedicated team members will be more than happy to assist you.

ORDERING STEPS:
STEP 1:
Browse our website and select the style of uniform you desire. Submit a request for a free graphic design online, or email us any design you have in mind (including your team name, colors, and logo). Our design team will respond with a mock-up within 24 hours. Once you approve the final mock-up, you can proceed to place your order by emailing us your roster with player uniform sizes, numbers, and names (if applicable). In your email, please also include your name, shipping address, and desired delivery date.

STEP 2:
Upon receipt of your roster, an invoice will be generated and sent to you. Review the invoice and proceed to make payment using the online payment options provided, or contact our customer service team to pay via credit/debit card. We accept the following payment methods: Credit/Debit card (Visa/Master/American Express), Bank Wire Transfer, Money Gram, Western Union.

STEP 3:
Once payment is received, we will send you an Order Detail within 24 hours or less. Review the Order Detail and confirm with us via email if any changes are needed. Once confirmed, we will commence production and any further changes may not be possible. Tracking numbers will be sent to you once your order has been shipped.

We also offer 100% refund on the cost of custom uniform samples. If you opt for a custom uniform sample, the cost will be refunded to you when you place a full order. (7-10 day turnaround time for rush orders)

For more information on our policies for returns, corrections, exchanges & graphics/designs feel free to contact us.